Qantanomics, another day another offer from @QantasAirways !

November 16, 2011 Leave a comment

Qantas are on the offensive with new offers for Frequent Flyers in the form of points based on status.  Reading some of the comments from the online sections of the newspapers, it seems to have upset a whole lot of people.  I have attached a copy of the email that I was sent from Sam, head of loyalty.  I would imagine that Sam has had a few sleepless nights over the past few weeks!

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Back to the deal from Qantas, on shorter flights, the points offered by Qantas for individual lets are quite small, so they are boosted with a minimum 1,000 Frequent Flyer points for the flight.  As you can see, I get base points of 293. Will Qantas add the 25% “Bonus Points” to the “Base points” or the “Total Points”.  Knowing how Qantas work, I am not sure which way the cards, or in this case the points will fall.

Qantas grounding | ‘Thank you’ to frequent flyers revealed.

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I think I like my plastic snack after all….

October 28, 2011 Leave a comment

I found the following on the news.com.au website

Qantas high flyers fed from the freezer

QANTAS is misleading flyers by serving frozen food instead of the “fresh” produce it promotes.

Only salads are now freshly prepared by Q-Catering for business-class passengers, with the rest of the meals including toast, scrambled eggs and steak sandwiches, brought in frozen from Qantas-owned Snapfresh and kept in storage for months.

Q-Catering staff have blown the whistle on the practice, providing photographs of the pre-packaged meals.

One employee said Q-Catering used to have to meet high standards of preparation and presentation but now “lumps of frozen food were simply dumped in china bowls and covered”.

“The use-by dates on the food can be up to 12 months, so any suggestion the food is fresh could not be further from the truth,” she said.

Qantas denied the outsourcing of meals was saving the airline money.

http://www.news.com.au/travel/news/qantas-high-flyers-fed-from-the-freezer/story-e6frfq80-1226048081629#ixzz1c4XdjK2D

The best bits of this strory were the comments:

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Qantanomics, The Economics of Cancelled flights and more.

October 26, 2011 Leave a comment

Qantanomics is where “The Spirit of Australia” look after the bonus pool with no regard for  “those annoying people who take up valuable space on the aircraft”.

As previously indicated, I was rolled by Qantas due to “Industrial Action” but that did not seem to stack up this morning.  Qantas fly two direct flights from Melbourne to Canberra each week day before 9 AM.  The first flight (7:20AM) is a 767-300 and the second (8:30AM) is a 737-800.  Based on their own data, that would give you somewhere in the vicinity of 390 to 420 seats in a combination of Business and Economy seating configurations.  On Tuesday(25/10/2011), Qantas  then cancelled the first flight and ran a full 737-800 on the second flight.  This would indicate that they calculated they were taking a bath on the seat yield across the two flights so conveniently dropped the first flight and blamed the ongoing industrial action for the cancellation.  Good one, you must think we are fools.

The other side of Quantanomics is the yield that can be extracted before flyer start drifting access to Virgin Australia.  Since July I ave flown to Canberra every week and in August, I had a side trip to Brisbane.  In this period, I have spent over $12,500 and on my present flying regime, I will not break out of  the  entry level flyer status, Silver flying every week till Christmas so looks like the investment in the Qantas Club was a necessary requirement!

Tired using the iPhone app to check in.  I did and see what happened:

When I asked about this in the Lounge, the response was the problem must be with my phone – checked that, no problem, wrong app – checked that, no problem.  Ahh well it could not possibly be our (Qantas) fault as you were checked in successfully.  I hope the people who manage aircraft safety do not work on the iPhone app’s!

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